There is no minimum order value for delivery. However, we charge Rs. 40/- for all orders irrespective of order value.

In a rare case, where products ordered by you are out of stock, we would be providing Substitutes for the product unavailable. The decision for the substitute is taken by our Food Specialist who has a fair understanding of the product catalog. Our specialist will also suggest alternate products, incase similar products are not available, which could be delivered in place of the ordered products. In case, we are not able to offer substitutes, we will deliver the rest of the products at your convenience and process a refund for the out of stock products in case of prepaid order or modify the Invoice in case of postpaid orders. In case of alternate product selection, the cost of these will be adjusted against original payment received and the balance will be refunded back to you or any extra cost (after confirmation from you) will be credited to your online Plantonorganic account in case of Prepaid Orders. In case you are not satisfied with the suggested substitute you can always return the product at the time of delivery

Once the order is dispatched from the central store, a notification will be sent to your registered email address. In case of non-availability at your residence, our courier partner will try reaching you on the registered mobile number. The order will accordingly be rescheduled only after getting a confirmation from your end.

We accept a wide range of payment options for your convenience: Cash of Delivery (COD) Credit Cards Debit Cards ATM Cum Debit Cards All electronic payment information is kept strictly confidential and with the help of our payment gateway partners your transactions are conducted over secure SSL encryption technology.

No, in such an event of delay, our delivery team only will keep you updated about your delivery.

Yes, it is absolutely safe to use your card on plantonorganic webstore. A recent directive from RBI makes it mandatory to have an additional authentication pass code verified by VISA (VBV) or MSC (Master Secure Code) which has to be entered by online shoppers while paying online using visa or master credit card. It means extra security for customers, thus making online shopping safer.

Our endeavor is to keep adding products in the webstore. Since we deliver products across the city and in good condition, we have included products that can be delivered in perfect condition. For items not available in the webstore, we request you to drop in to the nearest organic bizz shopee ( planton organic bizz Francaise shops) You could go the organic bizz store locator section on the main website and get details of all our locations including the address and the phone numbers.

You will receive an Invoice on delivery of the products. You can also login to Your Account and view the invoice on your order in the My Orders section.

No, the price listed on the product page is all you pay. No Octroi, no additional sales tax, and no other hidden charges. Our philosophy is simple - What you see is what you pay.

We accept only Visa and Mastercard on card on delivery payment option. American Express is not valid on card on delivery payment option.